Frequently Asked Questions: Genome Browser Mailing List

Topics

• How to post a question to the mailing list
• How to view previous questions in the mailing list
• How can I receive emails about new track hub settings?

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How to contact our mailing list

How do I post a question to the Genome Browser mailing list?

If you are unable to find the answer to your question after searching the Genome Browser mailing list, please feel free to submit your question to genome@soe.ucsc.edu. Messages sent to this address will be posted to the moderated genome mailing list, which is also archived on a searchable public Google Groups forum.

PLoS Comp Bio has published an editorial offering guidelines for composing mailing list questions. When submitting a question, please include the following information:

• The name of the assembly (e.g. “hg19”, or “human – Feb. 2009”)
• The name of the track (e.g. “RefSeq Genes”)
• The exact location you are viewing (e.g. chr7:127,471,196-127,495,720)

If the problem appears to be display-related, please include:

• The name and version of the web browser you are using (e.g. Internet Explorer 8)
• The name and version of your operating system (e.g. Windows 7)
• The sequence of items you clicked on to reach the problem

How to view previous questions in the mailing list

How do I view questions & answers in the Genome Browser mailing list?

All of the questions and answers posted to the mailing list are archived and available for searching. You can view all of the archived questions & answers here.

Another mailing list exists specific to our source code for building and maintaining mirrors. You can view all of the archived questions & answers for that list here.

How can I receive emails about new track hub settings?

How do I learn about new track hub settings, or get notified of changes to track hubs?

Track Hub Developers can learn about new track hub settings on our software release log or ask to join a collaborative track hub developers mailing list to receive news about new track hub settings. The list shares updates about new documented settings on the Hub Track Database Definition page. Significant track hub settings updates are posted to this track hub developers mailing list and are archived and available for searching. You can view all of the archived posts here.